Effective Communication Skills
My name is Laura Nashman, and I teach effective communication skills. I offer you practical techniques to help you express your authentic voice and communicate from the heart. I am a qualified teaching professional ready to help.
Being a successful communicator over the phone is a learned skill. It requires listening with great attention since there are no visual cues such as body language and facial expressions, including eye contact. Communicating with heart is listening intently, speaking with a warm, caring voice, and being present with yourself and every person, whether over the phone or face to face.
Grow your business, build relationships and improve customer retention using my time-served techniques. Optimize your growth potential by perfecting your communications skills.